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Equipping Workers in the Present. Digitizing Operations for the Future.

Why associate Equipping Workers through Training while Considering the physical process of Digitizing Operations? The answer lies in the rapid change in Manufacturing. Consider:

Automation, connected equipment, data analytics and Industry 4.0 technologies are creating opportunities to improve productivity, quality and competitiveness. Yet technology alone does not create manufacturing excellence.

People do.

For manufacturers considering the future of their operations, the challenge is therefore not simply deciding which technologies to adopt. It is developing the capabilities of the people who operate, maintain and improve manufacturing processes while creating a pathway toward increasingly connected and data-driven operations.

These two priorities complement rather than compete with each other.

Equip workers in the present. Digitize operations for the future.

For WireProcess Specialties (WPS), this idea reflects an important part of WPS 2.0 and our broader commitment to Helping Many to Achieve More.

Through Crimp Quality Solutions (CQS), training, laboratory services and practical manufacturing support can help workers strengthen the processes they manage today. At the same time, manufacturers can begin building the foundation for Industry 4.0 technologies that will increasingly influence how manufacturing operations are measured, controlled and improved.

The future of manufacturing should not be viewed simply as replacing human capability with technology.

It should be about combining knowledgeable people, capable processes and intelligent technology.


1. Manufacturing Excellence Starts with People

Manufacturers invest significant resources in equipment, tooling and technology. However, even highly capable equipment depends on people who understand the process they are controlling.

Wire processing and terminal crimping provide good examples.

Producing a reliable electrical connection involves much more than operating a crimp press. Operators, technicians and quality personnel need to understand the relationships between terminals, wire, tooling, equipment settings and process variables.

They also need to recognize when something has changed. A measurement outside specification, damaged tooling, an incorrect material combination or an improperly adjusted process may indicate a much larger quality problem.

Training helps workers move beyond simply performing a task toward understanding why the process works. That distinction matters.

A worker who understands the process is better positioned to recognize abnormalities, ask questions and participate in continuous improvement.

Equipping workers therefore becomes more than workforce development. It becomes an investment in manufacturing capability.


2. Why Training Matters

Training is sometimes viewed primarily as an operational expense or a requirement for introducing new employees and equipment. A more strategic perspective sees training as a way of strengthening the manufacturing system itself.

Well-trained employees can better understand specifications, follow standardized procedures, recognize process variation and identify potential problems before they become larger quality issues. Training can also create a common language between production, engineering and quality personnel.

Consider crimp quality.

Terms such as crimp height, pull force, conductor brush, bellmouth and insulation support represent specific characteristics of a connection. When employees understand what these characteristics mean and why they matter, quality becomes more than an inspection activity performed after production.

It becomes part of the process. This is an important principle behind Crimp Quality Solutions (CQS). CQS training and support are intended to help manufacturers develop practical knowledge that can be applied directly within their operations.

The objective is not simply to tell someone how to perform an inspection.

It is to help them understand what they are measuring, why they are measuring it and what the results tell them about their process.


3. From Training Workers to Building Organizational Capability

The value of training becomes greater when knowledge extends beyond individual employees. An organization develops capability when knowledge becomes embedded within its processes, procedures and culture.

This can include standardized work instructions, documented quality requirements, appropriate inspection methods, preventative maintenance practices, process validation and clearly defined responses when measurements fall outside acceptable limits.

Training provides the human foundation for these systems.

For smaller manufacturers in particular, this can be important because employees frequently perform multiple functions. Production, maintenance and quality responsibilities may overlap, making practical process knowledge particularly valuable.

The goal should therefore extend beyond developing skilled individuals. Manufacturers should seek to build capable organizations.

This aligns with the broader WPS 2.0 philosophy: equipment is important, but sustainable manufacturing capability comes from connecting people, knowledge, processes and technology.


4. Preparing for the Digital Manufacturing Environment

While manufacturers strengthen today’s workforce, manufacturing technology continues to evolve. Industry 4.0 represents the increasing integration of physical manufacturing processes with digital technologies.

Connected machines, sensors, manufacturing software, automated data collection and analytics can provide significantly greater visibility into what is happening on the production floor.

Instead of relying exclusively on periodic inspection or manually recorded information, manufacturers can increasingly collect process information as production occurs.

For wire processing operations, this could eventually include information such as machine parameters, production quantities, quality measurements, maintenance information, material identification and process trends.

The opportunity is significant. But collecting data is not the same as improving a process.

Manufacturers need to understand which information matters and what decisions should be made from it.

That again brings the discussion back to people.


5. Industry 4.0 Should Support Workers—not Simply Replace Them

Discussions about automation frequently focus on replacing manual work. That is only one possible application.

Digital technologies can also increase the capability of workers.

Imagine an operator being able to see process trends rather than discovering a problem only after a failed inspection. Imagine maintenance personnel receiving information indicating that tooling or equipment performance is beginning to change. Imagine quality personnel being able to review historical process information associated with a particular production batch.

These capabilities can change the relationship between workers and manufacturing equipment. The worker increasingly becomes a decision-maker supported by information.

Technology can identify patterns, collect information and automate repetitive tasks. People provide process knowledge, judgment, problem solving and context.

The strongest manufacturing systems can combine both.


6. You Cannot Digitize What You Do Not Understand

Industry 4.0 can create enormous quantities of data. But more data does not automatically mean better manufacturing. Before deciding what to digitize, manufacturers should understand the process itself.

What variables affect quality?

What should be measured?

What constitutes an acceptable process?

What indicates that the process is beginning to drift?

What action should an employee take when that happens?

Without this foundation, manufacturers risk digitizing inefficient or poorly understood processes. This is where training, process assessment and quality systems connect directly with digital transformation.

Process knowledge should come before process digitization.

A manufacturer that understands its processes is better positioned to determine which data should be collected and how that information can support operational decisions.

Equipping workers today therefore helps create the foundation for digitizing operations tomorrow.


7. Connecting CQS with the Digital Future

Crimp Quality Solutions represents an opportunity to begin building this bridge. CQS focuses on practical manufacturing capability through areas such as training, laboratory services, process assessment and consulting. These activities help manufacturers understand their existing processes.

What are we doing?

Why are we doing it?

How are we measuring it?

Are our measurements meaningful?

Where are the risks?

Where could the process be improved?

Those questions are equally important when considering Industry 4.0. Digital transformation should begin with an understanding of the manufacturing process rather than with technology itself.

The progression can therefore be viewed as:

Understand → Standardize → Measure → Connect → Analyze → Improve

Training helps workers understand. Quality systems help standardize. Measurement establishes objective process information. Connected equipment makes information increasingly accessible. Analytics helps identify trends and relationships. People use those insights to improve the process.

That creates a practical connection between CQS today and the increasingly digital manufacturing environment of tomorrow.


8. A Practical Approach to Industry 4.0 for Smaller Manufacturers

Industry 4.0 does not have to begin with a complete factory transformation. For many small and medium-sized manufacturers, a more practical approach may be incremental.

Start by identifying an important manufacturing process. Understand how that process works. Determine the variables that influence quality and productivity. Establish appropriate measurements. Standardize the process. Train employees.

Then consider where digital technologies could improve visibility, traceability or decision-making. One machine might become connected. One quality measurement might move from a handwritten record to a digital database. One maintenance activity might begin using equipment data rather than a fixed schedule. One production metric might become visible in real time.

Individually, these improvements may appear small.

Collectively, they can begin building a digital manufacturing capability. Digital transformation does not necessarily have to start with a large capital project.

It can start with one useful piece of information connected to one better decision.


9. Equipment Is Becoming Part of an Information System

The role of manufacturing equipment is also changing. Traditionally, a machine might have been evaluated primarily by characteristics such as production speed, accuracy, reliability and cost. Those factors remain important. But increasingly another question matters:

What information can the equipment provide?

Future equipment decisions may increasingly consider connectivity, data accessibility, traceability, integration and the ability to communicate with other manufacturing systems. This changes the conversation surrounding equipment selection.

A wire processing machine is no longer necessarily an isolated production asset. It can become part of a larger information system connecting production, quality, maintenance and management.

For equipment suppliers, this also changes the responsibility.

The discussion should extend beyond: What machine should you buy?

Toward: What manufacturing capability are you trying to create?

That distinction is central to the evolution of WPS 2.0.


10. The Future Is People + Process + Technology

There can be a tendency to frame manufacturing strategy as a choice between people and automation. That creates a false choice. The more useful question is how people, processes and technology can work together.

People provide knowledge, creativity, judgment and problem-solving capability. Processes provide consistency and repeatability. Technology provides speed, precision, connectivity and information.

When these elements reinforce each other, manufacturers can create stronger operational capability. This is why workforce development and digital transformation should not be treated as separate strategies. They are connected.

Workers who understand manufacturing processes are better prepared to use digital tools. Well-defined processes are easier to measure.

Measured processes generate meaningful data.

Meaningful data supports better decisions.

Better decisions create opportunities for continuous improvement.


Equipping the Present. Preparing for the Future.

The manufacturing environment of the future will almost certainly be more connected, more automated and more data-driven. But manufacturers still need to operate successfully today. The transition, therefore, does not begin by abandoning existing processes or pursuing technology simply because it is new. It begins by strengthening the capabilities that already exist.

Train people.

Understand processes.

Measure what matters.

Improve what can be improved.

Then use digital technology to extend those capabilities.

For WPS, this represents a natural evolution of our commitment to manufacturing excellence.

Through Crimp Quality Solutions, we can help manufacturers strengthen the knowledge and quality capabilities they need today.

Through equipment, application knowledge and the continuing development of WPS 2.0, we can also help manufacturers explore how connected technologies can support the operations they will need tomorrow.

The objective is not technology for technology’s sake. It is stronger manufacturing capability.

Equipping Workers in the Present.
Digitizing Operations for the Future.

Serving in the Present. Preparing for the Future.

WireProcess Specialties — Helping Many to Achieve More.

Introducing WPS 2.0

Serving in the Present. Preparing for the Future.

Building Manufacturing Capability Through Character, Knowledge and Trusted Partnership

Introduction

WPS 2.0 is not about us, it’s about you. Our company always has and always will be based on true Servant Leadership. We have learned from our past experiences so we can apply them to our present and future connections to enrich those we serve.

WPS 2.0 represents the evolution of WireProcess Specialties while celebrating the continuation of the business into its second generation more than twenty years ago. It builds upon more than four decades of serving manufacturers and reflects our belief that lasting success is achieved by strengthening people, businesses, and industries.

Manufacturing has entered a period where competitive advantage is no longer created solely by faster machines or lower prices. Organizations succeed by developing knowledgeable people, building resilient quality systems, embracing innovation, and cultivating trusted partnerships.

WPS 2.0 is WireProcess Specialties’ response to this new reality.

Rather than defining success by the products it sells, WPS 2.0 defines success by the capability it creates within customer organizations. This philosophy shifts the conversation from equipment and component transactions to long-term value creation through education, laboratory services, consulting, and carefully selected technology.

Serving in the Present. Preparing for the Future.

Every customer interaction should solve today’s manufacturing challenges while helping build the people, processes, and knowledge needed for tomorrow. Rather than choosing between supporting today’s operations and investing in future capability, WPS believes the two should work together.

Every equipment recommendation, every training session, every laboratory report, and every consulting engagement should strengthen manufacturers not only for the work they perform today, but also for the challenges they will face tomorrow.

The result is a business model that helps manufacturers achieve sustainable operational excellence while strengthening relationships built on trust.

Every enduring company begins with character. Markets change, technologies evolve, and competitors emerge, but integrity and ethical leadership remain timeless competitive advantages.

A Company of Character

Every enduring company begins with character. Markets change, technologies evolve, and competitors emerge, but integrity and ethical leadership remain timeless competitive advantages.

Vision Statement

To inspire manufacturing excellence by helping people, businesses and industries to achieve more through knowledge, innovation and trusted partnership.

Mission Statement

Our mission is to serve manufacturers by equipping their people, strengthening their businesses and sharing practical knowledge and expertise that build lasting manufacturing capability and help many to achieve more.

Our Strategic Philosophy

WPS believes the strongest organizations are built by balancing immediate customer needs with long-term capability development.

We remain committed to supporting manufacturers today through technology, components, application expertise, and technical support while preparing them for tomorrow through education, innovation, quality systems, consulting, laboratory services, and workforce development.

This philosophy reflects our belief that every customer engagement should leave an organization stronger than when it began.

Ethics – The cornerstone of our business is building trust with a strong ethical foundation.

Integrity – Trust is built from a high level of integrity, matching our actions with our words.

Creativity – Constantly coming up with new ideas to help our company and our customers achieve more.

Innovation – Putting creative ideas into action.

Pillar One – Knowledge & Training

Knowledge is the most valuable asset in modern manufacturing. Processing solutions can be purchased by anyone; expertise must be developed. WPS develops people through practical technical education, customized training, workshops, mentoring, and knowledge sharing. Organizations investing in workforce capability experience improved quality, greater employee engagement, lower turnover, and stronger customer confidence. Every training engagement should not only improve today’s performance but also prepare organizations for tomorrow’s manufacturing environment. Knowledge shared today becomes the foundation for future manufacturing excellence.

Pillar Two – Laboratory & Quality Services

Quality is not inspected into products; it is designed into processes. Independent laboratory services provide objective data to support better decision-making through crimp analysis, pull testing, process validation, troubleshooting, audits, and continuous improvement. Effective quality systems do more than solve today’s problems. They establish the confidence, discipline, and data-driven decision making required for future growth and long-term operational success.

Pillar Three – Consulting & Business Improvement

Consulting should create independence rather than dependence. WPS collaborates with manufacturers to improve operational performance, quality systems, process capability, equipment strategy, workforce development, and organizational effectiveness. Every consulting engagement should leave customers stronger than when it began by transferring knowledge, developing internal capability, and preparing organizations for future.

Pillar Four – Equipment & Technology Solutions

Technology remains an essential part of manufacturing excellence, but equipment should support capability rather than define it. WPS recommends processing solutions objectively based on customer requirements while integrating technology with training, validation, quality systems, and implementation planning. In this way, today’s equipment investment becomes tomorrow’s manufacturing capability.

Why WPS 2.0 Matters

Manufacturers face unprecedented challenges, including workforce shortages, increasing quality expectations, global competition, and accelerating technological change. These challenges cannot be solved solely through equipment purchases.

WPS 2.0 provides a balanced model that combines people, processes, technology, and leadership into a single value proposition. By serving in the present while preparing for the future, manufacturers receive practical solutions for today’s operational challenges while developing the capability needed to remain competitive tomorrow.

Looking Ahead

The future belongs to organizations that continuously learn, innovate, and build trusted relationships.

For more than 40 years, WireProcess Specialties has served manufacturers by providing practical solutions, technical expertise, and trusted support.

WPS 2.0 builds upon that foundation by embracing a broader responsibility: equipping people, strengthening businesses, and building manufacturing capability.

Serving in the Present. Preparing for the Future. is more than a strategic theme. It is the philosophy that guides every recommendation we make, every partnership we build, and every investment we encourage. It reflects our commitment to helping manufacturers succeed today while preparing people, businesses, and industries for tomorrow’s opportunities.

As WireProcess Specialties continues its evolution, success will be measured not simply by products delivered, but by organizations strengthened, professionals developed, partnerships created, and manufacturing excellence inspired.

That is the promise of WPS 2.0.
Helping Many to Achieve More®.

Terminal Crimp Attributes: Serrations

Crimping a wire to a terminal sounds simple, take a wire and terminal and press them together using hand or machine activated tooling. Crimping is much more than that. There is a significant amount of engineering that goes into a terminal and the termination process. The attributes that make up a terminal crimp are well established and contribute to the long term reliability of an device that uses a wire assembly.

Of course there are implications to not applying critical attributes. Implications can be minor or severe but usually mean the premature failure of the electrical device. This article focuses on one attribute that is part of the majority of terminals produced today: the serration.

What is a Serration?

Serrations are precision impressions stamped into the conductor crimp of a terminal. Although different serration designs have been used over time, typically serrations are “lines” perpendicular to the direction of the crimp. Serrations have micro-cut edges which serve a distinct purpose and function.

What is the Function of a Serration?

During the crimp process, wire is compressed into the terminal. Individual strands are compressed into the serrations. The process of compressing the strands into a serration provides a number of benefits:

  • Edges of the Serration break through the oxides in a strand, decreasing electrical resistance.
  • Wire embedded in a serration improves tensile forces.
  • Compressive forces are spread across multiple contact forces. As stress concentration is prevented, reducing the risk of strand damage or cracking of the crimp barrel under load occurs.

Did you know?

  • When comparing non-serrated crimps with serrated crimps:
    • Pull Out Force (tensile) in the serrated crimp is higher.
    • Electrical Resistance is generally reduced.

A Potential Cause of Crimp failure.

Wire Strands that are not embedded in the serration are a potential cause of terminal crimp failure. Failures can include low tensile testing and high electrical resistance.

Without the necessary tools, the source of the failure can be hard to determine. WireProcess Specialties has the resources and knowledge to support your crimping process, including longitudinal cross sections as illustrated above. We partner with you to Achieve More in your business by improving your crimp process.

Connect with us today to get started.

Helping Many to Achieve More.

Helping Many to Achieve More

This is the collective obsession of our company. Our focus on helping companies to achieve more, defines our approach to every interaction with our customers.

What is “More”?

More is the result of achieving something greater. More in a business sense can include:

  • Higher Efficiencies
  • Better Communication between personnel
  • Better Decision Making Processes

Ultimately, Achieving More provides benefits to employees and the company in general. Benefits can include:

  • Higher moral between employees.
  • Greater Employee Retention
  • Lower Cost of Operation
  • Higher Profits

How Do We Help Many to Achieve More?

Business conditions are evolving at a speed not seen before in human history. The advent of technology like AI and business processes like Industry 4.0 require companies to pivot quickly to stay current and not get left behind. This applies to our company (we have to practice what we preach) and our customers. How we Help Many has evolved over the years and will continue to grow and change as business conditions change. Here are some ways we support our customers in our primary Wire Processing Industry:

Training

Our training support covers factory employees and management. Training can be delivered onsite or online. Training courses include:

  • Terminal Crimp Basics: Crimp Operator and Maintenance
  • Advanced Terminal Crimp
  • USCAR-21 Add on Module to Advanced Terminal Crimp

Laboratory Services

Our fully equipped lab is designed to evaluate and validate crimped and ultrasonic welded wire assemblies. Lab Services include.

  • Crimp Cross Section
    • Conductor Crimp
    • Insulation Crimp
    • Longitudinal Cross Section
    • Ultrasonic Weld Cross Section
  • Pull/Tensile Testing of Crimp and Ultrasonic Welds
  • DocuCrimp. A report containing visual images, conductor crimp cross sections and pull force curve and peak pull results.

Consulting Services

Our Consulting Services are based on four decades of real work experience with our global customer base. Examples of areas we can support our customers:

  • Industry 4.0 Factory Implementation
  • Sales Force Automation

Click Here for more information on our Lab and Consulting Services.

Crimp Performance Optimization

Crimp Performance Optimization is our exclusive program to support our customers. Crimp Performance Optimization is fully customizable to your operation and can include elements of our training, lab and consulting support tools. A few examples of customized packages include:

  • Commissioning of New Automated Wire Processing Machines
  • Crimp Force Monitoring Optimization

Helping Others Achieve is our Reward

When companies are progressively better and are on a trajectory to be even better, we find our reward. Let us help you multiply success. Join us on this journey to Achieve More. The first step is simple: Connect with us today.

DocuCrimp. A snapshot of Crimp Quality.

The process of crimping a terminal to a wire is a time tested procedure used in the production of a wire harness. The physics behind a terminal crimp has been established for many decades.

Reliable terminal crimping is critical to electrical circuits that meet or exceed the performance expected from the electrical device that they power. It only takes one defective crimp to render a wire harness useless. And raise the risk of injury and/or damage to the device or operator using the device.

Although the physics of crimping is time tested, pre-production validation, in-process monitoring and quality documentation has evolved over the past number of years. Validation and Production Monitoring tools include Crimp Height Micrometers and a Pull Tester but have expanded to include:

  • Crimp Force Monitoring.
  • Crimp Cameras for automated cut, strip and crimp.
  • Cross Section Analysis.
  • Digital Imaging.
  • Networking Process Equipment.
  • Data Collection and Reporting.
C&S CFM-Lite

It is very important to use these tools to ensure repeatable crimping that meets the terminal supplier’s specifications. And to validate to the crimp specifications. Having a method to collect this information can provide the means to analyze and document the crimp process.

WireProcess Specialties is pleased to announce DocuCrimp. DocuCrimp is part of the suite of services provided through Crimp Quality Solutions. DocuCrimp is a single page report of a wire to terminal crimp and includes:

  • Terminal and Wire Data.
  • Top and Side View Images.
  • Cross Section Image.
  • Pull Test Results and a force chart.
  • Data including: Conductor Crimp Height and Width and Conductor Compression. Results can be compared to crimp specs from the supplier (if available).

DocuCrimp is a snapshot of the terminal crimp based on the equipment setup, materials and assembly methods at a point in time. As these elements change so can the results so we recommend reporting to be done on a regular basis, based on the volume of crimps processed.

DocuCrimp is priced on a single report basis but can be packaged in multiple packs and annual contracts.

For more information, please click here to start the dialogue.

The Essential Guide to Wire Processing Automation, Second Edition is now available

The Essential Guide to Wire Processing Automation provides a breakdown of the basic components of an automated wire processing machine for cut, strip and wire end process single conductor stranded wire. In edition this paper provides some of the typical options for pre and post processing as well as multi-tasking processes for the ends of the wire.

The 2017 edition includes a number of revisions to the First Edition from 2015. In addition, the resources section has new supporting articles on wire processing and crimping technology.

Subscribers of the WireProcess Connection, the newsletter of the WireProcess Global Community have access to this white paper which we deliver free of charge.

Click here to subscribe now.

Counting The Cost of Quality: The Cost of Action 

Every decision has a cost.

Large or small there is a cost to every decision. Of course there is a sliding scale of the size of a decision and it’s relationship to the overall implications to the organization. Some costs are economic and some are not.  Deciding on a bathroom cleaner or brand of pencil to stock have fewer implications than a capital purchase or facility relocation.

This the first of three articles focused focused on quality and considerations when making improvements to an existing system or completely starting from scratch. Also the costs associated with these actions that have far reaching implications to product quality within a manufacturing environment. In this post we are focusing on the cost of action.

Here are a few point for consideration.

Management acts on quality improvement but there is usually a trigger. Triggers that cause management to act are either external or strategic. External triggers often come from customers who require improvement in quality either due to a complaint or issue. They are also driven by the customer’s desire to focus on a specific industry sector that demands higher quality standards. Strategic triggers are based on the company moving into a new industry sector which (like the customer) demands an enhanced quality or documentation of quality. Regardless of the trigger it all boils down to one thing: economics. Losing a key account or losing out on a new opportunity to grow the business in a new direction can greatly affect revenue which can affect the business partly in the short term but mainly in the long term.

Management not only needs to be fully committed to a new quality system, they need to be the champions of it. Often it is management that has a neutral or “wait and see” attitude. This can be damaging to the success of implementing a new quality system. Or the efforts to make permanent the change in culture. Employees are watching. When management waivers, employees often follow.

We will expand on the potential negative affects in part two: The Cost of Inaction.

Commitment includes attention to the following areas:

Employees need to be fully supported. In the form of solid two communication between management and employees. They need to understand the reasons behind the change or initiative. When communication breaks down so does the trust.

Employees also need appropriate training. The company needs to provide the funding for training (and re-training) for all workers directly (and indirectly) involved in quality.

Resources are critical to the success. These include measurement and in process monitoring tools for validating and monitoring production. Also access to applicable quality standards for your industry. These tools provide data necessary to feed back to management on the current state of the quality system.  And levels of improvement over time. One important point. Providing new measurement tools is an important first step but often they uncover the current state of the quality system. They do not improve it. Training in conjunction with the above tools can provide the information needed to make the changes needed to drive quality improvements. But looping back to management’s commitment, they need to drive the changes needed (and the speed of change) and support the organization as a whole.

Capital Costs are important over the life of a quality improvement initiative.  As information starts flowing on the current capability of the production system, it may become evident that production equipment over the long term is not capable of repeatable results of a higher quality level. Replacement production equipment or major upgrades to existing equipment will be necessary.

In summary, making a decision to improve quality comes at a cost. In the attitude of management and employees, a commitment to invest in the resources and the capital needed to make an improvement in product quality. There is also a cost of inaction which we will cover in part two. And the benefits? Part three will uncover the reasons why sticking it out to the end will be critical to the company’s survival in rapidly changing business conditions.

Static vs Dynamic Measurement of Crimp Elements

Quality measurement has been an essential part of process validation and control for manufacturing for centuries. Engineering a product design with critical dimensions needs to be validated by quality measurements during the production cycle.

In the early 20th century, statistical analysis of quality was introduced into the quality process of validating manufactured goods and adopted in a number of industries. Automobile production embraced statistical analysis as a result of W Edwards Deming’s influence as the founding president of the American Society for Quality Control.

Today in many industries, a mix of static (one time) and dynamic measurements are used to validate process measurement. In the Wire Process Industry there are a number of measurement tools used which include pull testers, crimp height micrometers and dynamic validation tools such as crimp force monitors. In Wire Processing, dynamic measurement tools are being adopted, aided by the inclusion of them in new processing equipment. But in some respects, a general awareness of the critical nature of dynamic always on quality measurement tools is lacking.

For example, crimp height measurement. Some companies still use the crimp height as a static first off quality measurement and then not measure another part through the balance of the production run.

Or Press Calibration. Calibrating a crimp press with a shut height gauge to the proper shut height without measuring shut height or press force repeat-ability.

These are mistakes. A single part only assures you that that part (or process) is within production tolerances. And does not take into account variation from all input elements in a crimp process.

Dynamic measurement tools provide a piece by piece indication of process capability and detection of crimp errors. Dynamic capability studies of press shut height and crimp force provide valuable information on a press’ ability to supply repeatable crimp force.

PAL_600 rev

Press Analyzer

Here is a clip from our seminar at the 2016 Electrical Wire Processing Technology Expo. This clip illustrates the value of dynamic press analysis.

Static measurements such as crimp height and pull test are not obsolete in today’s production environment. In fact they are valuable first off process validation tools but need to be supported by dynamic measurement from crimp force monitors and crimp camera systems.

MX

MX Series Crimp Force Monitor

So what are the implications of not dynamically measuring crimp elements in real time?

  • Rework cost from defective product
  • Related costs and penalties from customers
  • Lower customer confidence
  • Maintenance and Quality resources not deployed on priority issues because objective information is not available.

Flip these around and you can see the benefit to your organization. So you say these problems have not occurred to our company? Perhaps not in the past but there is always a real risk of these problems coming up in the future.  And without objective analysis, you just don’t know.

Act now. Let us provide you with the tools and services you need to get a start on measuring and improving your crimp quality. Connect Your Way to WireProcess.

Global Technology Partners in Focus: Control Laser Corp.

CLC_logo2This month we feature our newest Global Technology Partner: Control Laser Corp. (CLC).  Control Laser has a long history of supplying laser processing systems for a large range of industries. Our initial partnership with CLC focused on stripping of wire but has expanded to include a wider range of processing solutions. The majority of these solutions are outside of our traditional wire processing market. This does provide an opportunity to impact an expanded customer base with processing solutions that meet the two criteria we look for to assist our customers: efficiency improving and cost saving systems.

WireProcess is pleased to introduce Warren (Pat) Ryan, corporate sales manager for CLC.

WPS: CLC has recently celebrated a milestone in it’s history which (not coincidentally) coincides with another milestone. Can you describe this milestone.

PR: Sure- The Laser Industry is celebrating 50 years in lasers and so are we.  Control Laser was formed and incorporated in 1965. In every department of Control Laser, we have someone that has been with us for 25 or 30 years. Our applications manager has been our applications manager for 39 years now.  To our customers this is a huge benefit. No matter which department they need from us, field service, software, applications or sales we have the experience and know how to provide the solution they are looking for. As an added benefit to celebrate the 50th anniversary of CLC we have dropped our pricing to celebrate with our customers and prospects.

CLC Anodized-Aluminum-Laser-Ablation

WPS: How are these two events related?

PR:  Although there is some controversy, Dr. Theodore Maiman is credited with creating the first working laser in 1960. That first laser evolved and in 1965 the laser industry began. Control Laser was the first company to use the laser to mark a product. Dr. Maiman sat on the board of CLC for a number of years. During this time CLC was the first company to use a computer to control the laser. Since that time period CLC has continued to be an innovator in the industry. Today we are one of the leaders in automation and standard products. 2015 saw the introduction of the new 24 to 48-hour warranty program as well as the introduction of the new “Tactical Arms mark” series. We continue to make improvements in our FA semiconductor line and wire stripping as well.

WPS: Where is CLC based.

PR:  CLC based in Orlando Florida, as the laser first laser originated here. Control Laser has all of its departments in house.  From field service, mechanical engineering, software and electrical engineering we are able to provide solutions to meet our customer’s needs in house. In each department we have someone that has been with CLC for 20 and 30 years.

WPS: Can you describe the type of solutions CLC provides to it’s global customer base.

PR: Wow, this one is a little tough as there are many varied types of customers that we serve. Our FA systems offer solutions to those in the semiconductor industry. We provide failure analysis, and counterfeit protection. In the aeronautical and space industries we provide solutions for wire stripping since this industry can have no nicks in their wires. We service heavy industrial companies that need their logo or part numbers for tracking and marketing. We have created special machines for the firearms industry. Due to new rules and regulations in the medical industry we will be introducing a new line of systems that is geared specifically for the medical industry to meet the new requirements. Control Laser is one of the few companies that can provide custom and automation solutions for our customers.

WPS: CLC introduced a new feature in all machine models, an industry first. This new feature is called the Production First Warranty. Can you describe it.

PR:  Well what we identified and heard from our customers was that even if we did everything correctly the customer could still be down for an extended time period. Sometimes they were down for 2 or 3 weeks. After taking a close look at this we needed to come up with something better for our customers. We looked at the industry and it was the same for our competitors as well.  We considered what if we could ship whole assemblies instead of trying to find the one part that was bad. So that’s what we do now. When you first call CLC and talk with field service and we indentify where the bad part is located we will ship the entire assembly within 24 to 48 hours to get production up and running. Then we can fix the problem without the delays associated with traditional warranty work. This allows us to be much more responsive. The response to this new warranty has been tremendous and is just one more way in which CLC continues to innovate.

WPS: CLC has been forefront in laser technology which has been widely adopted and in use today. Can you describe the one feature that is used in the automotive industry pioneered by CLC.

PR: Years ago, one of the big three automakers came to us looking for a solution to make the radios and air control features easier to see and use. Our present applications manager Jack Williams (we feel one of the premier application experts in the world) developed a process where paint would be added to the panels and then removed to show color when the lights are turned on. This was the first of the back lit buttons that you now find in every car. Jack has been responsible for many innovations that are now common place. From the face in a crystal you see in the mall to proprietary processes used for annealing of medical parts to protect the part from post processing required in the medical industry.

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WPS: CLC has an experienced team of sales representatives (including WPS) to serve customers at the local level.  Can you describe how local sales representation fits into the company’s strategy of providing optimum customer service.

PR:  This is a result of listening to our customers. Over 50 years we have tried several methods from only in-house sales to a mixture of sales representatives and in-house. This caused confusion for our customers and at Control Laser we want the best representation of our products that we can get. We made the determination 2 years ago that we would only use outside representative who are closer to our customers and better suited to building the relationships that are so important.  So many of our competitors only offer standard products. At Control Laser we are a solution driven company and this strategy is working very well for us and most importantly our customers.

Pat, thank you for your time today. For more information on how WPS and CLC can supply your laser processing requirements, please contact us.