There are watershed moments in a company’s history, times when a single decision can change the course of a business. Such is the case with WPS in the early 90’s. When we were looking to enhance our product offering with new product lines and technology, a brochure about crimp monitors arrived in the mail. The decision to inquire about this technology led to the start of a business relationship that exists to today. And which also led to two other significant connections in Schaefer Megomat and Stapla Ultrasonics.
I am pleased to introduce Chris LaRue. Chris is the President of Crimping and Stamping Technologies and one of the hardest working people in the wire processing industry.
WPS: Thank you for taking a few moments to speak to us today Chris. You have spent your career in crimp technology. Tell us a little about your background.
CL: I am a mechanical engineer by degree and started my career at Amp Connectors (Harrisburg PA) in 1984. I was a die engineer in Amp’s high speed stamping facility. I was the first engineer to be hired in the die engineering rotational program. This was a two-year training program with assignments in stamping, injection molding, plating and assembly.
After seven years at Amp, I had an opportunity to join a small start up company supplying stamping monitoring systems.
After a few years, I made the move to form C&S Technologies.
WPS: Can you provide a rundown of the product offering through C&S.
CL: C&S supplies solutions for validating and process monitoring for wire harness manufacturing.
WPS: Where are your facilities located.
CL: Our facilities are in Pittsburgh PA, Chihuahua Mexico, Juarez Mexico and Queretaro Mexico. Internationally we partner with True Soltec in Tokyo Japan. Also CTEC in Munich Germany.
WPS: Automotive assembly has driven advances in crimp quality technology. Although there are several advances in monitoring and validating the crimping process, can you highlight a few significant technology advances
CL: Crimp Cross Sectioning has been a crimp development tool for several years. But it has been limited to a lab environment. Now because of cost reduction, simplicity and speed these systems have found their way to the production floor as an additional set up validation and process monitoring tool.
With our pioneering efforts in the early 90’s, Crimp Force Monitors have become a core technology which is now widely used in wire processing. Required by Automotive and White Goods manufacturers.
Advances in electronics, software and wireless technology have made networking of production equipment in-expensive. And very powerful. Now you can retrieve real time data from any process, including crimping machines, ultrasonic welders, rotary assembly boards. To monitor and report machine up and down time, defects, production quantity to name few.
WPS: Do you see other industries following the Automotive lead and adopting new crimp quality technology
CL: White Goods is one industry that has seen significant improvement in the quality of their wiring systems due to them embracing new processing, harness designs and monitoring systems.
WPS: What do you see as an emerging technology in crimp technology.
CL: Crimp Cameras are now being mounted on automatic processing machines. What was not feasible ten years ago is now possible with the advanced electronics, software and camera technology. In the case of wire processing, high speed machines require ultra fast feedback to address defects such as high insulation, brush errors and deformed insulation crimp wings. We are on the cutting edge of this camera technology.
Thank you for your time today Chris. WPS values the association we have built up over the past two decades and anticipate helping our customers adopt new and emerging technology in wire. Thank you for your support.
Counting the Cost of Quality: The Cost of Inaction
Every Decision has a cost.
Continuing the series Counting the Cost of Quality, we turn from the Cost of Action in Part One to the Cost of Inaction.
So what happens when you do not act? Maintain the status quo. I acknowledge that there are some times in a company’s history when a short term “pause” is needed. Due to uncertain economics or other external conditions. This is different from big picture inaction. In the case of quality, there is no time that a company should pause from improving quality, quality systems or understanding the changing dynamics of quality processes.
… there is no time that a company should pause from improving quality, quality systems or understanding the changing dynamics of quality processes.
In the end all decisions to act or not rest with management. And the implications of the decision (or non decision). Here are a few possible considerations and implications of not acting.
First, not taking the step of understanding the changes in quality processes and the standards that industries are using to validate and monitor quality. This can be as damaging as knowing and not acting.
Some industries are leaders in quality. And what they adopt often become best practices which other industries adopt in whole or in part. They were created for a reason. Not investigating new practices and reviewing the potential use in your organization can be a lost opportunity to become a leader in your industry. For example the Automobile Industry are widely using cross section analysis to validate, monitor and improve quality of connector crimping. With the cost of these systems coming down, it makes sense for non-automotive companies to start adopting cross section analysis.
Not investigating new practices and reviewing the potential use in your organization can be a lost opportunity to become a leader in your industry.
What if your competitor seized the opportunity to implement new quality processes? And their quality improved when they used these new tools. And they broadly publish their new capability to the world. Prompting companies (including your customers) to take notice. You are at a strategic disadvantage when your competitor gets a jump on your company.
You are at a strategic disadvantage when your competitor gets a jump on your company.
Inaction due to the cost of processing tools, systems and training ignores the long term benefit from reduced cost of processing. Scrap and rework costs can eat into profitability. A focus on quality improvement can also help to improve production efficiency.
Employees are watching. Engaging personnel in the process of quality improvement can be positive and beneficial. But when personnel see management not acting, they soon follow and productivity declines. Personnel on the factory floor are looking for individual benefit in the case of working conditions and some level of assurance the company is going all out in their efforts to maintain and grow the business.
Customers are also watching. With domestic and international competitors on your customer’s doorstep, can you afford to not consider new quality systems? And implement them into the company’s culture.
With domestic and international competitors on your customer’s doorstep, can you afford not to consider new quality systems?
Looking at the negative side of this topic is something companies do not enjoy doing. Simply put, ignoring the world changing around you or knowing and not acting is not a good business strategy. And can be damaging or fatal to a company in the long term.
The good news there is always an opportunity to turn the ship around, no matter how big the ship. Today would be a good day to seize the opportunity and start acting!